Responsible Agency: Department of Child Safety, Youth and Women
Proposal Stage of Development: Detailed business case
Building Queensland Role: Assist


Appropriate management and sharing of information at the right time is critical to the safety and well-being of at-risk children and young people. At the same time, confidentiality and privacy are essential requirements for information systems.

Despite significant resources being spent on maintaining and upgrading the current Integrated Client Management System, integration with new technology (e.g. Windows operating systems and productivity tools) is becoming increasingly complex and the technology is reaching the end of its useful life.


This information technology project is modular and includes investigating sequential tranches of work, each improving the delivery of frontline child safety and youth justice services for at-risk children and young people living in Queensland. With the program securing funding, work will formally commence from 1 July 2019 on the Tranche 1, Stage 1 activities.